"Taxi journey was fine, the driver was polite, engaging and entertaining. He took my bag and placed it in the boot. The only thing I would suggest is a confirmation message a few hours before. This would settle any nerves.
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"We were very happy with the service. The two drivers were punctual (despite our return flight being late), polite and helpful. We were met on our return journey at the Drop Off point which is what we had expected. We would use your service again and recommend it to others. Thank you. Re a tip - we tipped the drivers direct.y"